An eCommerce entrepreneur is always occupied, and finding the best app for your Shopify store can be a tedious task. To help you out, our business experts have curated a list of 8 best Live Chat apps from tens of Shopify apps available on the Shopify store. This list has been prepared after carefully reviewing the reviews and ratings, top features, and pricing plans of the app.

8 Best Live Chat apps for Shopify store

WhatsApp Chat ‑ Live Chat
WhatsApp Chat ‑ Live Chat
by
PxApps
WhatsApp Chat, Live Chat, Customer Support, Help Center
Key features of the app:
  • Use it as an opportunity to provide support through Whatsapp, Upsell more products, send coupons on Whatsapp & more.
  • One-click install! No coding or template modification required! Just click to install - we won't change any of your template files!
  • Allow your customers to contact you with the most popular messaging app, WhatsApp.
Pricing:
Free
Rating:
rating
4.2/5
Shopify Chat
Shopify Chat
by
Shopify
Use the power of live chat to grow your business
Key features of the app:
  • Chat is the preferred way for online shoppers to reach you. Answer questions, make recommendations, and provide a better buying experience.
  • Shoppers who chat with a brand are more likely to make a purchase. Use chat to help them make purchases with confidence.
  • Questions about order status are common. Save time with an automated response that provides customers with order status and tracking link.
Pricing:
Free
Rating:
rating
3.9/5
Live Chat & Help Center App
Live Chat & Help Center App
by
Richpanel
Richpanel - Customer Service CRM, Support Helpdesk & Ticketing
Key features of the app:
  • See Shopify order data next to each ticket. Edit orders, issue refunds without leaving the helpdesk.
  • Help your customers track orders, request returns, order edits, exchanges and other repetitive tasks without the help of agents.
  • Respond faster on Live Chat, Email, Facebook, Instagram, Phone from one simple help desk. Upgrade from Zendesk, Freshdesk, Interccom.
Pricing:
Free
Rating:
rating
5.0/5
Live Chat, Facebook Messenger
Live Chat, Facebook Messenger
by
Conzia GmbH
One click integration - no coding knowldege required
Key features of the app:
  • Talk to your Shopify store visitors and increase your sales by 40% via Conzia Live Chat. We offer a life time free version of Live Chat.
  • More than 1.3 billion people use Facebook Messenger. Provide your customers an option to connect to you via Facebook Messenger.
  • Place Conzia Live Chat & Facebook Messenger widgets on your Shopify store with just one click - no coding knowledge required.
Pricing:
Free
Rating:
rating
5.0/5
Live Chat, ChatBot, Cart Saver
Live Chat, ChatBot, Cart Saver
by
Roger Wilco LLC
Chatra live chat, Fb chat, Email, Visitor list & Cart Saver
Key features of the app:
  • Chatra allows you to livechat with your customers from one app, desktop or mobile.
  • Answer questions, clarify concerns, cross-sell and upsell. We’ll help you to increase the number of orders and boost average order value.
  • An automatic chat message asking “Hey, can we help you with anything?” could be the difference between a sale and an abandoned cart
Pricing:
Free
Rating:
rating
4.9/5
Happy Chat
Happy Chat
by
raftlabs
WhatsApp Live Chat, Multi agents support, Clean Design - Free
Key features of the app:
  • Provide instant customer support using WhatsApp live Chat. Customize Whatsapp widget per your branding. No fuss. Just works.
  • Just add multiple agents with their WhatsApp numbers and you are done. Super easy to provide live chat and customer support for your store.
  • Live chat and faster support means happy customers & a boost in sales.
Pricing:
Free
Rating:
rating
5.0/5
FREE Abandoned Cart ‑ FB Chat
FREE Abandoned Cart ‑ FB Chat
by
Care Cart
Abandoned cart recovery Facebook Messenger marketing Live Chat
Key features of the app:
  • Immediately recover carts & boost revenue with our powerful app's automated consistent cart & abandon order recovery FB Messenger feature.
  • Facebook Messenger Marketing & live chat are vital for abandoned cart recovery & customer support with easy subscription & insane open rate.
  • Build FB Messenger marketing abandoned checkout & live chat list with it's seamless subscription options via easy to use checkbox widget.
Pricing:
Free
Rating:
rating
4.7/5
Core Live Chat & Chatbot
Core Live Chat & Chatbot
by
Corefront
Chatbot & Live Chat App - Support and Marketing Automations
Key features of the app:
  • Engage with your customers at any stage of your sales funnel. From a first cold-interaction to post-purchase upsells.
  • Automate support and marketing tasks by using an integrated chatbot. Let the bot answer questions and send promotional messages.
  • Your store is not live yet? Use the pre-launch chatbot feature to build buzz and automatically collect emails from future customers.
Pricing:
Free
Rating:
rating
5.0/5

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