Engagement & Training app for Employees

We built a system to enable 5000+ front line employees aligned with the mission of a healthcare company through engaging activities, communication updates, and ongoing learning tracks. Learn how we did it.

Building Mobile apps for engagement and training of enterprise employees
Client
Eris Lifesciences, India
Project Type
Communication, Video Streaming
Duration
18 weeks
Industry
Healthcare
Platform
iPad Apps and Web admin

Business Objectives

"Keep distributed field and non-field employees updated, in real-time. Build a system that engages and trains them on the go. All this in a way that is fun, easy and secured manner. " - This was the brief shared by Eris. India's one of the fast-growing healthcare companies. We divided these into 3 key goals.

Ease of use
To build an easy-to-use and engaging web and mobile app system for every type of user.
On the go
Everything has to be carried out with a mobile-first experience. It should work in both online and offline modes seamlessly.
Video Communication
With video communication, learning and development at its core, the system has to provide a rich media experience to the user to stay engaged.

Project Development Considerations

  • Use of iOS design guidelines to keep the user experience simple and consistent.  
  • Built custom WebRTC infrastructure for secure video communication.  
  • Used multiple AWS services for media storage, processing and large scale distribution.  
  • Use of iPad based data store to manage all the learning content in offline mode.  
  • Built utility apps that allowed continuous data sync between the device and server.

Key Features

Tech Stack Used

firebase
 Hasura - GraphQL PostgreSQL
nestjs as backend nodejs framework
React Js
Redux for Viral Marketing frontend
Amazon Web Services
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Result

Our team developed an engaging iPad app adopting the experience from top learning-centric consumer apps. The app was an immediate success within the enterprise.

The latest HR updates saved a lot of time for HR teams. The ability to learn on the go with offline mode changed the learning dynamics within the company. The frontline employees were now completing assigned learnings tracks faster than before.

The two-way real-time video calls and recorded video capture features were loved by the field staff. It helped them capture their field reports and updates with ease.

3500+
active users with 29 mins spent avg. every day
40%
of total employees were able to complete atleast 1 course in a month
90%
of courses were completed on time
38%
HR related queries went down within 3 months of this launch

“It was incredibly easy to use. Offline mode was great. We could view content when we’re at away from good connectivity. Loved all the aspects of it. “

Ronak P,Field based employee, actual user

“It was everything rolled into one, seamlessly. We couldn’t be more happier than this. Our teams literally saved tonnes of time and ensure everyone is aligned almost in real time. “

Saurabh S,VP Technology, Eris LifeSciences

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